Privacy policy

Privacy Policy

This Privacy Policy describes how prlifestyle.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

By using this Site, you also agree to our Messaging Terms and Messaging Privacy Policy.

Contact

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at:
Support@prlifestyle.com

Collecting Personal Information

We collect specific information to improve your experience and fulfill orders. In this Privacy Policy, “Personal Information” means identifiable information about you.

Device Information

Purpose of collection: To load the Site accurately for you and analyze usage to optimize our Site.
Source of collection: Collected automatically via cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with Shopify and advertising platforms such as Google Analytics and Facebook Pixel.
Personal Information collected: Browser version, IP address, time zone, cookies, pages/products viewed, search terms, and interactions with the Site.

Order Information

Purpose of collection: To fulfill orders, process payments, arrange shipping, and provide order confirmations. Additionally, for fraud screening and marketing based on your preferences.
Source of collection: Collected directly from you.
Disclosure: Shared with Shopify, payment processors (e.g., Stripe), and shipping providers.
Personal Information collected: Name, billing/shipping address, payment details (e.g., credit card info), email, and phone number.

Customer Support Information

Purpose of collection: To provide assistance and resolve inquiries.
Source of collection: Collected directly from you via email, chat, or phone support.
Disclosure: Shared with customer support tools such as Zendesk or similar platforms.
Personal Information collected: Name, contact details, order information, and any other data voluntarily provided.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe your child has provided Personal Information, please contact us at the email above to request deletion.

What We Do With Your Information

When you:

Purchase: We collect your name, email, address, and payment details.
Browse: We collect your IP address, browser, and operating system for analytics.
Opt-in to marketing: With your consent, we send emails or text messages about products, promotions, and updates.

Text marketing includes checkout reminders using webhooks to trigger messages.

Sharing Personal Information

We share your information with service providers to help deliver our services, as follows:

Shopify: To power our store (Shopify Privacy Policy).
Advertising platforms: Such as Google Ads and Facebook Pixel for targeted advertising.
Shipping and fulfillment: Providers like USPS, FedEx, or UPS.
Payment processors: Stripe, PayPal, or other gateways.

We may share Personal Information to comply with laws, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver relevant ads.

Google Analytics: Tracks site behavior (Opt-out here).
Facebook Ads: Uses cookies for remarketing (Opt-out here).

Opt-Out of Targeted Ads:

You can also opt out via the Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to:

Offer products and services.
Process payments and fulfill orders.
Improve Site performance and user experience.
Keep you informed about products, services, and promotions.

Your Rights

GDPR (for EEA Residents)

You have the right to:

Access the Personal Information we hold.
Correct, update, or request deletion of your data.
Port your data to a new service provider.

Your data will initially be processed in Ireland and transferred outside the EEA, including to the U.S. and Canada. See Shopify’s GDPR compliance guide: Shopify GDPR.

CCPA (for California Residents)

You have the right to:

Know what data we collect and sell (we do not sell data).
Request access, updates, or deletion.

Authorized agents can submit requests on your behalf by contacting us at the email above.

Cookies

We use cookies to improve your experience, track behavior, and optimize our services.
Key cookies include:

Session cookies: Temporary, expire when you close your browser.
Persistent cookies: Remain on your device for up to 2 years.

For more information and cookie management, visit All About Cookies.

Do Not Track

We do not currently alter data collection practices when a Do Not Track signal is received.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for legal reasons.
Last updated: 2024-06-17

Complaints

If you’re unsatisfied with our response, you can lodge a complaint with your local data protection authority. For example:
UK ICO: https://ico.org.uk/make-a-complaint/